Communication

 

QUESTION

For Fixed Prosthodontics, list the top ten ways a dentist can help the dental lab technician produce a quality restoration.

ANSWER

1. Provide a complete and comprehensive treatment plan, even if you only plan to accomplish a small portion of the plan at this time. This allows the technician to foresee where you and the patient are headed, and by being part of the team, they may be able to forecast upcoming problems or concerns.
2. Send pre-operative information, such as study models and photos of the patient. Also list any expectations that the patient may have esthetically.
3. Properly prepare the tooth or teeth. The dental technician needs a clear margin design and adequate reduction. For a porcelain-fused-to-metal restoration, a minimum of .5 mm is needed for the metal coping and 1-1.5 mm is necessary for the porcelain to prevent fracturing. If this occlusal reduction is not possible, please state if you would then prefer a metal island, reduction of the opposing tooth, or a call from the technician to discuss the case.
4. Before impressioning, achieve total hemostasis. Pack a gingival retraction cord for the appropriate length of time. If hemostasis cannot be accomplished, it may be necessary to temporize the prepared tooth and have the patient return another day for the final impression. Remember, quality always supercedes convenience.
5. Take an accurate impression. For multiple units, a full arch impression is preferred. For single units, aquad tray is acceptable, but be wary of flimsy triple trays. If there is inadequate lateral support, distortion will occur.
6. Take a passive bite registration. Most patients find it difficult to close an anesthetized jaw into a true centric bite when encountering the bulkiness of a triple tray loaded with impression material on both sides. A separate bite registration using a small amount of material will yield better results.
7. Place a well-fitting temporary restoration. Proximal contact should be closed, gingival margins contoured and tight fitting, and proper occlusion verified. A poor-fitting temporary will contribute to insertion problems at the cement appointment.
8. Shade, shade, shade. Yes, take the shade three times. Once is for the hue (color), twice, for the chroma (intensity of color), and finally, for the value (grayness). Include any additional information such as increased translucency at the incisal, craze lines, or areas of hypoplasia. Diagrams and drawings are a great help. Also, remember to choose the shade before you prepare the tooth. Air from the handpiece will dehydrate adjacent teeth and they will appear lighter than their true shade. Use multiple light sources and allow the patient to approve of the selection.
9. Return the comment cards. The dental technician needs to know what worked as well as what may need to be modified. Did it need little or no adjustments to seat? Was the patient satisfied with the shade?
10. Lastly, and most importantly, TALK with your technician. Communication is the key to unlocking many doors. Communication is the key to success.